Update #1 - Amazon came through with an exchange and it did have the batteries (size L1154C). The flashlight is very helpful at night or in cabinets. This tool has been incredibly useful for the obvious reaching of items low and high. It does not have a lot of rigidity so pulling open lower drawers or pushing them closed is a challenge if they're heavy or have lots of resistance. However, in exchange for low rigidity, it's very light weight and foldable. I think if you're looking for an all-in-one tool, this is it. If you want something that is a bit more durable (i.e. made of steel), then go for something with less frills and not foldable; you'll be much happier for it. Rating updated to 5 stars because of ease of return, low cost, and multi-function. Sure there are some things that could be improved. But at this price point it did what I needed and then some. I feel I got my money's worth.Original Review - I got this product because I recently had spinal surgery. The OT recommended I get a grabber tool to help me around the house. This product has been great except for the flashlight portion. I'm giving one star here because there's no batteries, and absolutely no indication on what size of batteries to put in. I'm happy to change this rating, but as of right now, I've had no response from the seller in trying to resolve this. The product can be great, but customer service has to be up there as well.