It good product.it make my face cleanJust like the dealers sell and much cheaper! Using it but haven't seen results yet. I think it takes awhile.Disappointed I feel like my was used by someone and returned and I got it or either it’s just old and been sitting as a shelf piece....what a waste of money I feel strange using an item that someone else has used on their face.Fast shipping. Product as described.I have owned one for years. I use it to dry out pimples and my friend has one and uses it to cut down the healing time for cold sores. Use them as soon as you feel a tingle.