OK, there are some negative reviews - which I think you should ignore. This is a well made product and easy to use. It is very compact, and I really like the telescoping handle. No, you can't pry rocks out of the ground with it, but then it is made for gentle use, right? The principal issue with these types of products is that the microfiber cloths get dirty over time and leave streaks. And who has time to run these through the wash. HERE'S THE FIX...! What I do is buy packs of moist windshield wipes, in a resealable package. Then, I pull out a wipe, put it on the front of this wand, and then clean the windshield. The wipe stays on the pad just fine, and the window film goes on the wipe instead of the microfiber. No bottle of window cleaner needed. No fuss with the washing machine, and the wand and the pack if wipes will store just about anywhere in your car. I just bought another one of these for my second vehicle.