Installation steps： Step 1.Insert tool between headphone jack housing and broken plug. You may need to lightly tap it in. Step 2.Pinch with fingers or pliers for better grip. Step 3.With broken plug enclosed, Then tighten the end of the tube with hands or pliers and pull to remove . Step 4. If the broken plug is not all taken out, proceed with the other one, the headphone jack remover. Use the same method as above. USE WITH CAUTION: Rotating or inserting too far may damage the device. The opening is sharp and may cause harm to your fingers. We recommend using gloves and pliers when handling this tool. Package Contents: 4 x headphone jack remover . 1 x headphone hole cleaning brush. 2 x Protect finger cots NOTE:​ Depending on how the headphone plug was broken off in the device, it may not be possible to be removed without disassembling the device and therefore the steel tube would not work in that's ituation. Also, please note that the jack connectors inside your device may have been