Everything worked fairly well for me, and I'm now 7 months in. It was fascinating to see the large piece of ear wax covering one ear canal! Synced easily with my Android phone, could see everyting pretty well, though the orientation is often weird and hard to figure out how to get to the place I actually wanted. Two stars off, though, as I've had two tips break ... in my ear. The first one was right at the edge so I could grasp it and get it out myself. It had split on the bottom, clear plastic part. Should've learned my lesson then! Today another tip split, and I tried to get it but couldn't. Home alone, no car. Thankfully, my wonderful neighbor could look in there, use something tinier than even my tweezers, and got it out. It was split at the bottom in two, leaving jagged edges. Thankfully, my ear seems fine now, but I will never, ever use this again. I wonder if the tips get brittle after some time? I used different ones each time, but ... that possibility is really too scary.Loved it! After about a month it stopped syncing with my phone, contacted the seller and they quickly sent a new one. That one worked great as well, then about 3 months later it also stopped syncing. My return window closed so unable to send back. Otherwise I really liked it.I wish there was an option to mirror the picture on the app. I also wish there were different attachments. But other than those 2 downsides, I like this product a lot. I had to get used to how it works, there’s a learning curve.Works amazing, have had other items like this product before and I'm glad I switched. Definitely with the buy, just wish it came with the clear heads, mine came with pink, blue and green. Picture quality is very good and easy to clean.Excellent productI used this product to rid my ears of ear wax because I am notorious for wax build up. As soon as it arrived I used it directly out of the package and was shockingly surprised at how easy it worked.Camera resolution, battery length and clearness are great. The " Cleaning Tips" for the camera are terrible and overly large/ hurt ears. Myself, my adult daughter and my wife all tried this device. All of us agreed as a camera to check for blockage or for infection it works great and is handy to have. However, the other side of what it's supposed to do, are painful, terribly implemented and actually can hurt your ear canal if used as they report. Each attachment adds a great deal of girth to the tool and especially if you have a smaller ear canal, can be painful to even try to insert. Do not recommend.The product failed to show video after two months, approximately only 4 uses. When it was working the video was reversed, meaning your right side is shown on the left on screen. So it was difficult to maneuver the pick. In addition, when adding the pick, you would have to keep adjusting the pick to get a good angle for the camera. Lastly, it noted that the light can be dimmed, but the function was no where to be found.